Every third-party statistic and competitor figure we cite, with its source and date. We publish only figures we can attribute; we do not print unattributed industry claims.
27% of calls to home-services businesses go unanswered.
Invoca — call intelligence data, 2024Fewer than 3% of callers sent to voicemail leave a message.
Invoca62% of buyers call a business before making a purchase.
Invoca 2022 Buyer Experience ReportAbout 80% of calls from unknown numbers go unanswered.
Hiya — State of the Call 2025Responding to a lead within an hour makes you ~7× more likely to qualify it.
Harvard Business Review, “The Short Life of Online Sales Leads”, 201136% of consumers turn to a competitor if they can’t call a business; 48% say calling is very important.
Google / Ipsos “Click to Call” study, 2013–2014Industry answering standard: 80% of calls within 20 seconds (the “80/20” service level).
Contact-center service-level benchmarkFigures taken from each provider’s public pricing pages, current as of August 2026. Prices and features change — check the source for the latest.
Jobber AI Receptionist
$99/mo add-on (on top of a Jobber plan); AI-only; books into Jobber only. As of Aug 2026.
https://www.getjobber.com/features/ai-receptionist/Smith.ai
Live receptionists; per-call/per-minute plans (~$95–$800/mo range). As of Aug 2026.
https://smith.ai/pricingRuby
Live receptionists; monthly receptionist-minute plans (~$235–$1,725/mo range). As of Aug 2026.
https://www.ruby.com/pricing/Figures cited on the answering-agency comparison, stated “as advertised / as reported” with dates. Some have since changed — check each source for the latest. We do not call any competitor a “scam”; all claims are factual and sourced.
Arise Virtual Solutions
FTC enforcement action, July 2024 — over $7M in consumer refunds (distributed 2025) under the Business Opportunity Rule and for worker misclassification; DC Attorney General settlement, 2024. Certification historically up to ~$250 and unpaid (paid certification reported since Sept 2025); mandatory platform fee reported at 5% of invoice since June 2025; agents typically stand up an LLC. Figures “as reported” 2024–25.
https://www.ftc.gov/news-events/news/press-releasesLiveops
Independent-agent (1099) model; pay reported per talk-minute (~$0.25–$0.34), with idle time unpaid; agents pay their own background check and complete unpaid certification before earning. As reported 2024–25.
https://www.liveops.comGoHighLevel
Agency software / SaaS-rebilling platform (no live operators). $97/mo Starter, $497/mo Pro (required for SaaS/rebilling). As advertised Aug 2026.
https://www.gohighlevel.com/pricing