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Tessa answers. A person takes over when the caller asks.

Tessa is our AI receptionist. She books routine calls into your CRM herself. When a caller wants a person, she transfers them to an operator who already sees the conversation.

Request accessSee pricing

Real call · April 14, 2026 · 12:41 AM PT

  1. TessaHey, thanks for calling! This is Tessa, how can I help you today?
  2. CallerHi, can I book an appointment?
  3. TessaAbsolutely! What appliance are you having trouble with?
  4. CallerI have a problem with my dishwasher, and it's leaking.
  5. TessaOh no, a leaking dishwasher is no fun. Is this for a residential or commercial property?
  6. CallerUh, it's for home.
  7. TessaGot it. What's your full name?
  8. CallerMy full name is [name redacted]

Booked: Leaking GE dishwasher · Lodi · same day, 2–5 PM

Caller’s name, number and address removed. The assistant is shown as Tessa, her current name. Otherwise word for word.

Callers sent to voicemail rarely leave a message

Invoca found that 27% of calls to home-service businesses go unanswered, and that fewer than 3% of callers sent to voicemail leave a message. Calling back later doesn't reliably fix it either: according to Hiya, about 80% of calls from unknown numbers go unanswered.

What you get

  • Tessa on your line, day and night.
  • Calls she transfers go to a live operator with the conversation on screen.
  • Missed calls listed with a one-tap call-back, made by a person.
  • Every booking lands in your CRM.

Setup

  1. 1.Request access.
  2. 2.We set up Front Desk with you on one short call.
  3. 3.A 3-day trial starts. It converts to paid unless you cancel before it ends.

Compared with Smith.ai, Ruby and Jobber's AI receptionist

Front Desk

Who answers
Tessa, then a live operator when the caller asks
How you pay
$35 for the first seat, $15 for each extra, per month

Jobber AI Receptionist

Who answers
AI that hands the call to you on keywords you set
How you pay
$29/mo add-on on top of a Jobber plan

Smith.ai

Who answers
AI-first or human-first plans; the AI can transfer to a live receptionist
How you pay
AI plans $0–$500/mo; human plans $300–$2,100/mo, by number of calls

Ruby

Who answers
Live receptionists
How you pay
$250–$1,725/mo, by receptionist minutes

Competitor details from their public pricing pages, checked Oct 1, 2026. Sources.

Questions

Does AI or a real person answer?

Tessa, our AI receptionist, answers first, day and night. She books the routine calls herself and transfers the caller to a live operator when they ask for a person. Tessa says she’s an AI whenever a caller asks, and never claims to be a person.

How is this different from Jobber’s AI receptionist?

Jobber’s Receptionist is AI that hands the call to you on keywords you set, and it works inside Jobber. With Front Desk a live operator takes the call when the caller asks for one, and the booking lands in your CRM.

What does it cost?

A founding rate of $35 a month for your first operator seat and $15 for each additional seat, with no per-minute meter. There’s a 3-day trial, and it converts to paid unless you cancel before it ends.

How is the price different from Smith.ai or Ruby?

They bill by the number of calls or by receptionist minutes. Tessa takes the routine calls, so you pay for operator seats instead of operator minutes. The founding rate is locked for 12 months.

Can my own staff be the operators?

Yes. Invite your own operators or dispatchers and choose which companies each one answers for.

Are calls recorded?

Calls may be recorded, and callers are told so on the call where the law requires it. The details are in our AI & recording disclosure.

What happens when I request access?

We confirm your details, set Front Desk up with you on a short call, then start a 3-day trial. No card is charged before it ends; cancel before then and you pay nothing.

Is there a contract?

No. It’s month-to-month, and you can cancel anytime from your dashboard.

Request access

We set Front Desk up with you on one call. No card is charged before the 3-day trial ends; cancel before then and you pay nothing.

Ruby's live receptionists run $250–$1,725 a month and Smith.ai's human plans $300–$2,100; Jobber's AI receptionist is a $29 add-on. Front Desk is $35 for the first seat.

Run an answering service for other businesses? Answering agency software

$35first seat, per month

+ $15 for each additional operator seat

Founding rate: $35 for the first seat, $15 for each extra, locked for 12 months.

Request access

3-day trial; it converts to paid unless you cancel. Month-to-month, cancel anytime. No per-minute charges.

Tessa, our AI receptionist, answers first. A live operator takes over when the caller asks for a person. Calls may be recorded. AI & recording disclosure.