AI front desk for home-service shops
Your AI dispatcher picks up when you can't.
85% of callers who can't reach you never call back. It answers every call the second it rings, books the routine ones itself, and hands the caller to a real person the moment they ask. Nights and weekends included.
Real numbers from appliance-repair shops running on 10service, as of July 2026. Founder pricing · personal onboarding · month-to-month.
Answered in your shop's name. Routine jobs booked, the rest passed to a person.
Built for the trades
One platform, four ways to use it
Start where your business is today.
The same system runs a solo owner's phone and a multi-seat call center. Pick the way in that fits how you work now — you can grow into the rest.
Booking, AI dispatch, CRM, quotes & invoices, and the technician app — the complete operating system for a home-service company.
You want one system for everything
Explore the platformTessa AI answers first and warm-transfers to a live operator the moment a caller wants one — the job booked straight into your CRM.
You just want your phones answered
See Front DeskWe answer your calls and write booked jobs into the CRM you already run.
You already have your own CRM
See ConnectorRun a team of operators answering for multiple companies, on a live earnings ledger.
You run (or want to run) a call center
See Answering AgencyNot sure which one fits your shop? Answer two quick questions.
Find your way inNew · Live answering
Attach a live answering team. Pay only when a job books.
Tessa, our AI, answers every inbound call on the first ring, 24/7. The moment your caller wants a person, a vetted live operator joins the call — answering as your company, with your details already on screen.
- Answered as your company. No cold reading — the caller’s info, your company brief, and Tessa’s conversation are on the operator’s screen before “hello.”
- One flat rate per booked job. A fixed fee per booked job (default $12, set by contract) — not per minute, not per call, no monthly minimum. A booked job is worth far more than the fee.
- Not lead resale. A “booking” is a real appointment on your calendar — you only pay when the job is actually scheduled.
- AI first, a human when your caller wants one. Tessa handles the routine calls; a live operator takes over the instant a caller asks for a person.
Run an answering pool yourself? See how the pool works →
Illustrative call. You set the per-booked-job rate.
The Problem
You're losing customers right now
The phone rings while you're on a job. Nobody picks up. By the time you hear the voicemail, they've already called the next name on the list.
85% never-call-back and web-lead-decay figures: Invoca / industry call-tracking data. Dispatcher cost and hours are typical small-shop figures.
10service answers every call in two rings, day and night, and books the routine jobs itself. It even calls your web leads back before they cool offBeta. From $249 a month.
Why 10service
The only platform where AI and CRM work as one
Others make you pay separately for AI answering AND a CRM. We built them together.
| Human Dispatcher | Standalone AI | 10service | |
|---|---|---|---|
| Monthly cost | $1,200–5,000 | $49–200 | From $249 |
| CRM included | |||
| Booking → CRM | Manual entry | Zapier/webhook | Instant, automatic |
| Technician app | |||
| Dispatch board | |||
| Quotes & invoicing | |||
| Training time | 2–4 weeks | Hours | 5 minutes |
| Missed calls | Inevitable | Zero | Zero |
How AI Dispatcher Works
From phone call to work order in 2 minutes
Customer calls your number
AI answers in a natural voice. Collects name, phone, and address — validates via USPS. Understands the problem and which service they need.
AI books the job
Checks your technicians' availability in real time. Screens the ZIP code for your service area. Picks the right time slot and confirms with the customer.
You're notified instantly
Telegram alert the moment a job is booked. Lead, customer record, and work order are created in your dashboard — ready to dispatch.
AI Capabilities
Everything a great dispatcher does — and more
Answers & books 24/7
Natural voice conversations — no menus, no prompts, no hold music.
ZIP code screening
Only accepts jobs in your service area. Politely declines the rest.
USPS address validation
Every address is validated in real time. No bad addresses, ever.
Real-time availability
Checks your technicians' schedules before booking. No double-booking.
Knows your business
Pricing, services, warranties, business hours — all built into the AI.
Instant notifications
Telegram alert the moment a job is booked. Never miss a new order.
Vendor & Marketing Partner Management
Work with lead vendors, marketing agencies, and referral partners — without losing control. Track every lead, automate commissions, and give partners just enough visibility.
Dedicated AI lines per vendor
Each marketing partner gets their own phone number. AI answers with your brand, tracks every lead by source.
Commission tracking
Automatic per-lead commissions ($30 booked, $60 completed). Monthly reports, cancellation caps, transparent payouts.
Vendor portal
Give partners their own login. They see leads, statuses, commissions — nothing else. Full transparency, zero risk.
Cancellation cap control
Set a 15% cap on cancellations per vendor. Commissions auto-adjust. No more paying for junk leads.
Auto Google Sheet sync
Vendors prefer spreadsheets? Leads auto-sync to their Google Sheet in real time. They work how they want.
Flexible partner models
Per-lead, per-completion, or hybrid. Adjust rates per vendor. Scale your lead sources without losing control.
Platform
Plus everything you need to run your business
AI answers the phones first and books what it can; it warm-transfers the calls that need a person to you or your team — then a complete CRM, dispatch board, invoicing, and mobile app handle the rest.
Features
Everything you need to run your business
From the first customer call to the final invoice — manage every step of your operation.
Dispatch & Scheduling
Real-time dispatch board with drag-and-drop scheduling, calendar view, and territory-based job assignment.
Lead Management
Capture leads from phone calls, web forms, and Google Ads. Auto-assign by ZIP code and territory.
Quotes & Invoicing
Professional quotes with e-signatures, multi-option proposals, online payments via Stripe, and customer portal.
Customer CRM & Portal
Complete customer history, self-service portal — view jobs, approve quotes, pay invoices, and request new work.
Built-in Phone & SMS
VoIP phone system with call recording, transcription, SMS campaigns, missed call alerts, and smart call routing.
Technician Mobile App
Technicians manage jobs on the go — GPS check-in, photo documentation, time tracking, and customer signatures.
Website Booking Widget
One line of code adds a booking button or form to any website. Leads flow straight into your dashboard.
Automated Reviews
Auto-request Google reviews after job completion via SMS. Build your online reputation on autopilot.
Workflow Automation
Auto-assign leads, send reminders, trigger emails — set rules once and let the system handle the rest.
How It Works
Up and running in minutes
Set up your business
Create your company profile, add service areas, and invite your team in minutes.
Start managing leads
Leads flow in from calls, web, and ads. Dispatch jobs and schedule appointments.
Grow & scale
Invoice customers, track performance, optimize operations, and expand to new territories.
Pricing
Plans that grow with your business
Simple, transparent pricing. No hidden fees. No long-term contracts.
Solo
Owner-operator — the AI front desk that books while you fix
- 1-2 technicians
- 150 AI minutes/mo + dedicated number
- 1,000 texts/mo
- Every feature included
- AI answers first 24/7 — books routine calls, warm-transfers the rest
- Google Ads ROI to the paid invoice
- Personal onboarding
Shop
Growing shop — dispatch, ads ROI, and reviews on autopilot
- Up to 5 technicians
- 300 AI minutes/mo + dedicated number
- 2,500 texts/mo
- Every feature included
- Outbound AI (ETA & recovery calls)
- Branded website + local SEO pages
- QuickBooks / Xero sync
Team
Multi-tech operation — full visibility without the office headcount
- Up to 12 technicians
- 600 AI minutes/mo + 2 numbers
- 6,000 texts/mo
- Every feature included
- Owner alerts in Telegram
- Revenue dashboards & custom reports
- Priority support
Founder pricing · month-to-month · personal onboarding · cancel anytime.
Ready to stop missing calls?
Apply for founder access and let AI answer your phones first — booking the routine calls and warm-transferring the rest to you — set up with you personally on one call.