Water damage at 3 AM gets an answer and a window
Tessa answers restoration calls in your company’s name at any hour, takes the address and what happened, and books the earliest window or puts the caller through to you.
Questions Tessa could ask
- “Do you have water, fire or storm damage right now?”
- “Is it safe to be in the building?”
- “Have you been able to stop the water?”
Examples. You choose what she asks.
Restoration calls
Damage gets worse by the hour, and pipes burst on holidays too. Callers ask how insurance works with you while everything is wet; what you tell them goes in her instructions.
Self-serve setup covers appliance repair, HVAC, plumbing, electrical, handyman and garage door. We set up restoration businesses with you by hand: apply below, and if Tessa can't handle your calls well, we'll tell you.
Questions
Can she reach me in the middle of the night?
She books urgent calls into your earliest open window and sends you a Telegram alert, and she puts the caller through to you when they ask for a person.
Will callers know they’re talking to an AI?
If a caller asks, Tessa says she’s an AI. She never claims to be a person, and she puts the caller through to you when they want one.
How does Tessa know how we handle these calls?
Tessa follows the questions and rules you set up: what to ask, which jobs you don’t take, and when to hand the call to a person.
What does it cost?
Plans are $249, $499 or $899 a month depending on team size, and each includes every feature. Details on the pricing page.
Tell us about your shop
We reply within one business day. Month-to-month, cancel anytime.