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Green pool or weekly service: two different calls

Tessa answers pool calls in your company’s name, asks whether it’s the water, the equipment or regular service, and books a visit into your open windows.

Questions Tessa could ask

  • “What’s going on with your pool: green or cloudy water, equipment, or regular service?”
  • “Is it in-ground or above-ground?”
  • “Do you have a pool service now?”

Examples. You choose what she asks.

Pool service calls

Calls that come in during your route go unanswered. A caller with a green pool before a party wants a time this week, and someone has to ask whether they want one visit or weekly service.

Self-serve setup covers appliance repair, HVAC, plumbing, electrical, handyman and garage door. We set up pool service businesses with you by hand: apply below, and if Tessa can't handle your calls well, we'll tell you.

Questions

Can she sign up weekly customers?

She asks whether the caller wants one visit or regular service and books the first visit. Recurring jobs are managed in the platform.

Will callers know they’re talking to an AI?

If a caller asks, Tessa says she’s an AI. She never claims to be a person, and she puts the caller through to you when they want one.

How does Tessa know how we handle these calls?

Tessa follows the questions and rules you set up: what to ask, which jobs you don’t take, and when to hand the call to a person.

What does it cost?

Plans are $249, $499 or $899 a month depending on team size, and each includes every feature. Details on the pricing page.

Tell us about your shop

We reply within one business day. Month-to-month, cancel anytime.