Lockout calls answered at 2 AM
Tessa answers lockout calls in your company’s name at any hour. She takes the address and the kind of lockout, and books the job or puts the caller through to you.
Questions Tessa could ask
- “Are you locked out right now, or do you need to schedule a visit?”
- “Is it a house, a car or a business?”
- “What’s the address?”
Examples. You choose what she asks.
Locksmith calls
Lockouts happen at night, and a locked-out caller dials several locksmiths; the one who answers with a clear next step usually gets the job. Many want the price before they give an address, so if you allow it, Tessa quotes your service-call fee from your settings.
Self-serve setup covers appliance repair, HVAC, plumbing, electrical, handyman and garage door. We set up locksmith businesses with you by hand: apply below, and if Tessa can't handle your calls well, we'll tell you.
Questions
Can she send lockouts straight to me?
She books the earliest open window for urgent calls, and puts the caller through to you whenever they ask for a person.
Will callers know they’re talking to an AI?
If a caller asks, Tessa says she’s an AI. She never claims to be a person, and she puts the caller through to you when they want one.
How does Tessa know how we handle these calls?
Tessa follows the questions and rules you set up: what to ask, which jobs you don’t take, and when to hand the call to a person.
What does it cost?
Plans are $249, $499 or $899 a month depending on team size, and each includes every feature. Details on the pricing page.
Tell us about your shop
We reply within one business day. Month-to-month, cancel anytime.